Our regular customers, and there are many, already know that we deliver high quality translations. To also make this clear to the outside, we have decided to optimise our business and translation processes and meet the highest standards that exist for translation agencies.
We were already a member of the VViN (Association of Translation Agencies in the Netherlands), but we did not stop there. Once we saw the peak of the highest mountain, there was only one goal: to reach the tip of the summit. To stand on top of Mount Everest. That means meeting the highest quality standards for translation agencies: the ISO 9001 and the ISO ISO 17100.
The ISO 9001 standard is about the highest possible quality of products, processes, and services, and the ISO 17100 standard is the European quality label for translation agencies. The requirements that are set relate to internal business processes and the qualification of the translators and proofreaders. It’s all about quality, transparency, and accountability.
Our regular customers already know that we take our work very seriously and offer an extensive translation service. To give an example; if a customer comes to us for legal translations, we will always serve them with a legally savvy translator. The translation then passes a ‘second pair of eyes’ and the two legal translators discuss any discrepancies. Finally, the translation passes the ‘eye of the master’; a seasoned, multi-lingual lawyer who has made his mark in the international judiciary. He acts as a partner, proofreader, and final editor for our legal translators. We call this the ‘eyes principle;’ the translation passes not two, not four, but six eyes. All this with the aim of providing you with a perfect translation.
Everything is about top quality, transparency, and controllability.
B. de Jaeger – Hallmark
F. de Nooij – Danerolles
E. Stoel – Hotel Okura Amsterdam
I. Vianen – Milieudefensie
Richard – MEXX
J. Wakkerman – OLVG
A. Crijns – UMCG
N. Lewis – Lewis+Humphreys
H. de Graaf – Makelaardij Witte
Translation Agency has the highest certificates for translation agencies: ISO 9001:2015 and ISO 17100:2015. Top quality and service are always our number one priority.
Translation Agency is a member of the VViN and EUATC; Organisations of translation agencies that work together to optimise quality and service.